IT Operations Management

ServiceNow ITOM offers full visibility into IT infrastructure, from on-premises to cloud, enabling AI-driven issue resolution and automation for optimal, reliable service performance.

Course Program

Key Features of Servicenow online training

ITOM offers a complete platform knowledge on Discovery, Mapping, Event Management, MID Server, Cloud Provisioning & Governance

Live Hands-On Instructor Sessions
Certification Exam Prep: Guidance and Assistance
Comprehensive Job Support
Comprehensive, Systematic & Structured Job Ready Programs
Hands-On Experience With Real-Life Project
Mockup Interviews By Industry Experts

Why choose us

ServiceNow Provides Complete Platform Development Knowledge on IT Operarions Management.

Who Can Enroll?

  • Professionals from Non-IT fields seeking to transition into IT.

  • Students and Graduates seeking to kick start their career in IT.

  • IT Professionals Who Want To Switch To ServiceNow Technology..

What You Will Learn?

  • Cloud Computing Concepts

  • ITIl Concepts

  • ServiceNow Best Practices

What You Will Get From That?

  • Confident Enough to Attend the Interviews and take up the Projects

  • Able to Crack CIS( Certified Implementation Specialist) - Discovery, Mapping.

  • Skills to Integrate, build AI-powered applications.

Transform into a ServiceNow Pro with SNOWSKYLARK: Elevate your ServiceNow expertise through our expertly crafted online training program from India. Our ServiceNow trainers will equip you with comprehensive knowledge in each concept, making you industry-ready. Dive into major topics like IT configuration, data management, workflow processes, application processing, ServiceNow administration, user management, and much more with real-time examples and practical use cases. Throughout the course, you’ll actively engage with live ServiceNow projects to gain hands-on experience. Join our ServiceNow Training from Narasaraopet,India led by industry-leading professionals, and take your career to new heights.

IT operations management (ITOM) is the management and strategic approach to planning, building, and operating digital services, technology, components, and application requirements in organizations.

1. Getting Started with ServiceNow ITOM

– Overview of ServiceNow ITOM
– Dependency Views
– Content Management
– MID Server
– Orchestration, Event Mapping, & Service

2. Overview of MID Servers
– MID Server Architecture
– Installation, Configuration, & Set up
– MID Server Connection Parameters

3. ServiceNow Discovery for Configuration
Management

4. Monitoring through event management
– Configuring and Setting Event Management
– Properties Setup and Event Sources
– Event Mapping Filters and Rules
– Creating Event Field Mappings

5. Dependency Views
– Introduction of Dependency Views
– Creating & Handling Dependency Views
– Loading & Saving Dependency Views
– Incorporating the Service Catalogs with Cloud

6. Automation through the ServiceNow
Orchestration
– Active Directory Orchestration
– Activating the Plugins
– Create Service Catalogue with Orchestration

7. Service Mapping – Plugin Installation, Customization

8. Cloud Management
– Data Integrations with several cloud providers
– Amazon AWS Cloud Configuration
– Finding the AWS Resources

9. CMDB
– Overview of CMDB
– Advantages of using CMDB
– How CMDB is utilized in Platform
– Overview of IRE”

Join our ServiceNow online training to build the skills you need for a successful future career.

Master in-demand skills and unlock endless opportunities with our expert-led ServiceNow training—your career transformation starts here!

Call +919148 337 573

FAQs

01. What if I miss an Online Session?

At Snowskylark, we ensure that you never miss a class. In case you do, you have two options:

-Access the recorded sessions provided to you regularly.

-Attend the live session of the same topic in another batch.

02. Who are our faculty and how the selection process goes?

Our industry trainers are exceptionally qualified, boasting at least 10-12 years of experience in the IT sector. Our trainer selection process is rigorous, involving profile assessment, screening, technical evaluation, and presentation skills validation. Those trainers who consistently receive top ratings from students are prioritized and continue to be part of our teaching team.

03. What if I have any queries after completion of my course from Snowskylark?

There’s no need for concern. Upon joining Snowskylark, you’ll receive ongoing support from our dedicated team, which is available round-the-clock to assist you.

04. What is meant by Online Training?

Online training comprises scheduled interactive sessions conducted over the internet, allowing you to engage with the trainer and seek clarification for any queries you may have.

05. Will I get any discount on the course?

Certainly, you can avail two types of discounts. The first is for group enrollments, and the second is for referrals from our previous students or learners.

06. Do I have access to the course material after completing my training?

Upon enrolling with Snowskylark, you will receive lifetime access to the course materials.

07. How can I execute the practical sessions?

Our trainer will facilitate server access and guide you through the installation of necessary tools on your system for practical execution. Additionally, our technical team will be available to assist you during practical sessions.

08. Does Snowskylark accept course fee in instalments?

Snowskylark offers the flexibility of paying the course fee in installments, ensuring convenience for our students.

09. Why should I learn from Snowskylark?

Snowskylark, distinguished as a leading online training provider, offers a unique and comprehensive approach to meet your IT and corporate training requirements. We boast a team of highly qualified real-time trainers committed to equipping students with the essential skills needed for success in the industry. To date, Snowskylark has successfully trained numerous individuals across various tools and technologies, with our numbers growing daily.

Our dedicated faculty tirelessly works to cater to the learning needs of our students, and our support team is available round-the-clock to provide assistance.

10. What are the modes of training offered by Snowskylark Trainings?  

Snowskylark provides two training modes to accommodate student needs. You can choose between instructor-led live online classes or access high-quality self-paced videos. Opting for self-paced training still grants you access to all the facilities available to live session students.

11. Do I get an opportunity to work on real-time projects during the training? What are the modes of training of offered by Snowskylark Trainings?

Indeed, every Snowskylark Trainings course includes engagement in two live projects. Throughout the training, students gain hands-on experience in implementing live projects.

12. Will get a chance to switch from self-paced videos to live sessions?

Yes, you are eligible for this option. To participate, simply make the additional payment and join the live sessions.

ServiceNow Professional Training Certification

We Will Provide Exam Clearance Support For ServiceNow Certification Like

– CSA

– CAD

– CIS-ITSM

– CIS-HRSD

– CIS-GRC

– CIS-CSM DISCOVERY

– CIS- SERVICE MAPPING

– CIS-APM

– CIS-PERFORMANCE ANALYTICS

– CIS-HAM

– CIS-EVENT MANAGEMENT

– CIS-SAM

– CIS-VRM

– CIS-PPM

– CIS-VR

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